Current Job Openings

Job Title: Operations Manager
Location: Madison, WI
Reports to: Vice President, Finance and Administration
Employment Type: Full-Time

Position Summary:

Are you a detail-oriented self-starter who thrives on variety and wants your work to make a meaningful difference? The Operations Manager role at the Madison College Foundation might be the perfect fit for you. This is a dynamic and integral position that touches every corner of our organization—from donor stewardship and administrative support to event logistics and financial tracking.

As the Operations Manager, you’ll be at the heart of the Foundation’s daily operations, playing a critical role in ensuring we function smoothly, efficiently, and in alignment with our mission. You’ll have the opportunity to collaborate across all functional areas—including development, governance, finance, and communications—and interact regularly with donors, students, and Madison College staff. If you’re passionate about creating processes that work, enjoy juggling multiple priorities, and value contributing to a mission-driven team, we’d love to meet you.

Key Responsibilities:

Database Management (30%)

• Maintain and optimize the Foundation’s CRM and donor database (Raiser’s Edge).
• Ensure accuracy, security, and usability of donor and constituent records.
• Produce analytical reports to support development.
• Provide staff training and user support.

Administrative Support (20%)

• Manage general office operations and administrative workflows.
• Manage and direct incoming calls, mail, and e-mail to ensure timely and appropriate response.
• Support calendar management, scheduling, and internal communications.
• Assist with onboarding and HR-related processes.

Governance Support (15%)

• Coordinate board and committee meetings, agendas, and documentation.
• Maintain governance records and ensure policy compliance.
• Support board member onboarding and engagement.

Development Support (15%)

• Assist in donor stewardship, acknowledgments, gift receipting, and tracking.
• Support fundraising efforts, including gift reminders and pledge tracking.
• Help align donor interests with the College and Foundation goals.

Event Coordination (10%)

• Assist in the planning and execution logistics for donor events, meetings, and fundraising initiatives.
• Coordinate vendors, invitations, communications, and follow-ups.
• Track RSVPs, attendance, and event metrics.

Accounting Support (10%)

• Track and process weekly gift deposits.
• Assist with invoice processing, donation reconciliation, and financial recordkeeping.
• Help prepare materials for audits and other external reporting.

Qualifications:

• Associate’s degree in nonprofit management, business administration, or a related field—or equivalent experience
• At least 3 years of relevant experience in operations or administration, preferably in a nonprofit or educational setting
• Strong database/CRM proficiency (Raiser’s Edge, or similar)
• Proficiency with Microsoft Office
• Excellent organizational, communication, and multitasking skills
• Discretion and professionalism when handling confidential information
• Preferred:
  • Experience with fundraising and donor relations
  • Familiarity with accounting and financial systems
  • Knowledge of nonprofit governance and best practices